AI Disclosure

We believe in being straightforward about how this Site is made. Here is exactly how artificial intelligence is — and is not — used at ShortSaleGuide.com. Last reviewed September 16, 2026.

Short Sale Guide, LLC is licensed as a real estate brokerage in Florida only. Outside Florida we do not act as your broker; where you ask for a referral, we refer you to a brokerage licensed in your state.

1. How our content is produced

The Short Sale Guide, the Short Sale Toolkit, and the content on this Site are produced with the assistance of AI tools, working from published primary sources — including Fannie Mae and Freddie Mac servicing guides, HUD/FHA mortgagee letters and handbooks, VA circulars, federal statutes and regulations, and industry data providers. Every publication is reviewed, edited, and approved by the licensed professionals of Short Sale Guide, LLC before release. A human is accountable for everything published here.

2. When you call our toll-free line

Calls to (855) 725-3898 are answered by an automated AI assistant, not a person. The assistant says so at the start of every call, and the call is recorded. It exists to take your name, your state, and a short description of your situation, and to arrange a call back from a licensed human being. It does not advise you, does not evaluate your file, and does not negotiate anything. You may decline to speak with it and email us instead.

3. Email we send you

If you request the guide or ask us to contact you, some of the email that follows is sent automatically on a schedule. The wording is written and approved by a person before the first message is ever sent, every message identifies Short Sale Guide, LLC, and every message can be stopped by replying or using the unsubscribe link. We do not send text messages unless you have separately given written permission.

4. The file checker is not AI

The file checker is a fixed, rules-based tool: your answers are matched against documented program requirements using the same predetermined logic for everyone. It does not use machine learning, does not generate answers on the fly, does not profile you, and — as described in our Privacy Policy — does not save or transmit your answers anywhere.

5. What AI never does here

No AI system used by this firm gives you legal, tax, or lending advice, negotiates with a lender, decides anything about you or your file, prepares or signs a contract, states an opinion of what a property is worth, or communicates with you while pretending to be a person. Anything that requires a real estate license is done by a licensed human, and a licensed human is accountable for every word published or sent in our name.

6. Accuracy and corrections

AI assistance does not lower our accuracy bar — it raises our output while humans verify the facts. Program rules are cited to their sources and dated. If you find an error anywhere on this Site, tell us at [email protected] and we will verify and correct it in the next revision.

7. Why we disclose this

Homeowners in financial distress deserve to know exactly who and what they are dealing with. Transparency about our methods is part of the same standard we hold short sale specialists to throughout this Site.